New Workshop
AVAILABLE SOON
Clarifying Conversations
For Improved Employee Performance
Are you a supervisor struggling with knowing how to constructively address performance issues with direct reports?
BCG is putting together a small group workshop for supervisors to learn how to conduct effective conversations with direct reports about improving professional performance EVEN IF an employee has not responded to previous requests for improvement.
Common performance issues that go unaddressed:
-
Unmet expectations or deadlines.
-
Unprofessional behavior, attitude, or language.
-
Insufficient incident response.
-
Inadequate performance that created a disruption for team members, clients, and/or business operations.
Learn a process to:
-
Spend less time worrying about what to say and how to say it.
-
Map out the conversation so you can address the issue with clear, direct, and collaborative communication rather than hoping they'll get the hint.
-
Keep the conversation on track even if the employee gets emotional, makes their own accusations, or denies an issue altogether.
-
Be consistent about requests for improvement, especially if the employee makes no attempt to change.
Format: LIVE 3-hour virtual workshop (time/date TBD)
What's Included:
-
Clarifying Questionnaire
-
Clarifying Conversation Template
-
Group discussion and personalized assistance to customize the Clarifying Conversation Template to your exact situation.
-
Personalized assistance in creating go-to responses for potential disruptions during the conversation.
Get On The List
Sign up to receive the first word when enrollment is open!